Tag Archives: Omron

Busted Chops from a Teammate

Posted August 22, 2008 by Pepper Hastings

Categories: Innovative Automation, Omron, Parker, Wago, Yaskawa

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Go ahead, ask Jeffery Miller about it. At IA, the company is divided into teams who compete each month to see who can dole out the most LEGENDARY customer service. Points are awarded for legendary acts and the winning team gets a half day off and their names on the LCS Cup.

Miller's own teammate, Michael Mueller, busted Miller's chops for not taking enough credit for customer service acts in our morning meetings this month. Miller, on the other hand, has been busy out selling Yaskawa, Parker, Omron, WAGO and other products. We'll see what happens at the meeting this morning.

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Cool Gadgets: Wago Distributed I/O

Posted August 4, 2008 by Pepper Hastings

Categories: cool gadgets

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This vid will go out in the next Innovative News newsletter but I thought we'd give blog readers a sneak peek. Adam loves this stuff and it shows. The satisfied look on his face at 2:10 is probably the same one his mom saw 30 years ago when he was polishing off a complicated Tinker Toy project.

[youtube=http://www.youtube.com/watch?v=NzR8-8qdWMA&hl=en&fs=1] Read More

One Less Thing For You to Worry About

Posted July 14, 2008 by Pepper Hastings

Categories: customer service, Innovative Automation, Yaskawa

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Let's face it. Nobody likes orders that don't ship on time. We hate it, our customers hate it. Our goal is 100 percent on time shipments, but from time to time stuff happens.

We put ourselves in our customers' shoes and thought: "Would I rather call in and find out why my order is late or would I rather have Innovative call me ahead of time and alert me to potential delays."

The answer was obvious, and now thanks to some nifty software, we call you if there is a chance of a late shipment.  One more thing you don't have to worry about when you deal with Innovative Automation and its legendary customer service.

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Reason #284 to Work At Innovative Automation: Steak for Lunch

Posted July 10, 2008 by Pepper Hastings

Categories: Innovative Automation, Omron, Parker, Schmersal, Wago, Yaskawa

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If you are an engineer or an expert service technician for automation machinery, you really should consider joining Team Innovative. Our mission is to provide legendary customer service and products, like Yaskawa, Wago, Parker, Omron, ABB and Schmersal.

In the meantime, from time to time Michael (top left) will take up a collection, head to the grocery and pick up some steaks for lunch. Another great reason to work for Innovative Automation -- Michael's bbq skills! Beats the heck out of Subway.

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