Tag Archives: customer testimonial

Customer Testimonial: Another Happy Customer

Posted December 23, 2011 by Pepper Hastings

Categories: customer service, Employees

Tags: ,

Well, it happened again. Another written testimonial from a customer complimenting one of our customer service staff: this time, Cyrus Jahani. Read for yourself why Innovative-IDM is the home of LEGENDARY customer service.

Jeff,

As you know we are in the process of building several machines at [our company].  As we are new to this process there are always items that are missed on the original BOM.  I can not even begin to explain how much Cyrus has meant to our success.  He sends emails to me before 8am, is always there late and never makes any mistakes.  I am always 100% confident that I can take what he tells me to the bank.  As you know I am kind of a jerk and mainly only work with vendors that give me a quick and precise response, so Cyrus fits my needs/wants very well.

If you can pass my appreciation onto Cyrus Jahani’s manager I would greatly appreciate it.

Andy

Read More