Automation Now: News and Info for Users of Motion Control

One Less Thing For You to Worry About

Posted July 14, 2008 by Pepper Hastings

Categories: customer service, Innovative Automation, Yaskawa

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Let's face it. Nobody likes orders that don't ship on time. We hate it, our customers hate it. Our goal is 100 percent on time shipments, but from time to time stuff happens.

We put ourselves in our customers' shoes and thought: "Would I rather call in and find out why my order is late or would I rather have Innovative call me ahead of time and alert me to potential delays."

The answer was obvious, and now thanks to some nifty software, we call you if there is a chance of a late shipment.  One more thing you don't have to worry about when you deal with Innovative Automation and its legendary customer service.

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Reason #284 to Work At Innovative Automation: Steak for Lunch

Posted July 10, 2008 by Pepper Hastings

Categories: Innovative Automation, Omron, Parker, Schmersal, Wago, Yaskawa

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If you are an engineer or an expert service technician for automation machinery, you really should consider joining Team Innovative. Our mission is to provide legendary customer service and products, like Yaskawa, Wago, Parker, Omron, ABB and Schmersal.

In the meantime, from time to time Michael (top left) will take up a collection, head to the grocery and pick up some steaks for lunch. Another great reason to work for Innovative Automation -- Michael's bbq skills! Beats the heck out of Subway.

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Parker Offers Cash for Reading Catalog

Posted July 9, 2008 by Pepper Hastings

Categories: Parker

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Parker just released a catalog featuring the Daedal brand of positioning products. The 328-page, full-color guide covers linear motor-driven tables, screwdriven automation tables, etc.

The neat thing is, Parker is running a contest to encourage people to buy things from it "become more familiar with the catalog." Up for grabs is a $250 and a $100 gift cards (Visa, or the store of your choice). What do you have to lose? Take the test.

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Cool Gadget for June

Posted July 8, 2008 by Pepper Hastings

Categories: Yaskawa

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In our free newsletter, we have a segment devoted to cool gadgets that we either sell, service or use out in the shop. Here's last month's installment. Relax, it's only two minutes. 
[youtube=http://www.youtube.com/watch?v=Kv7dlNiT1Yg]

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