IIDM Behind the Scenes

Welcome Jayson Smith

Posted March 1, 2021 by Pepper Hastings

Categories: IIDM Behind the Scenes

Jayson and Buzz enjoy a noodle.

We've added several new teammates in Q1. Welcome to Jayson Smith, who is attending sales engineer training in our Dallas office for the coming months.

Jayson first heard about Innovative-IDM several years ago at a Texas Tech career fair. “I had talked to Mason (Godwin) a couple of career fairs ago but I didn’t have any experience,” says Smith, who was graduated in December from Tech with a mechanical engineering degree. When he visited the IIDM virtual booth online last fall, Smith noticed that the random interviewer on the webcam was Mason.

“I thought, hey, we know each other,” says Smith, who could make a case for a referral bonus: Jordan Yates was doing career day interviews in a nearby room. “I told Jordan to get in line at Innovative, that these people are cool to talk to,” says Smith, “and now we’re both [working at IIDM].”

Jayson spent his formative years in South Texas attending McMullen County High School in Tilden. He suited up for the Cowboys in baseball, track and tennis and graduated in 2016 with 23 other seniors. “It was a big class, usually it’s about 15 seniors but the oil field was booming.” He was a UIL state finalist in Prose and Poetry (“You get two poems and you perform them in the persona of the person in the poem.”) but it was in FFA where Smith earned a five-figure college scholarship competing in everything from agricultural issues to plant identification to meat judging. “I can tell you about your ribeye and what grade it is,” says Smith. “Comes in handy at the grocery.”

Jayson says he feels that working at Innovative-IDM is more of a career than a job, and says he has the spinning head to prove it. “This is a lot of information to take in,” says Smith. “You have to put in the work at home, do the homework, to learn it all. I know I don’t know very much. But it will be OK.”

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Power Outage Instructional Video

Posted February 11, 2021 by Pepper Hastings

Categories: IIDM Behind the Scenes

In this video, Innovative IDM employees are shown what to do in the event of a power outage.

Generators and Panels


Hose Hookup from Propane Tank to Generator

Generator to Panel Hookup

Fuel Valve on Generator

Generator Circuit Breaker

Generator Engine Switch

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2021 Innovative-IDM Award Winners

Innovative-IDM is The Home of the LEGENDARY Customer Experience. Everyone on our team strives to exceed our customers' expectations daily. Once a year, we honor teammates who have demonstrated above and beyond efforts to help customers and teammates.  Below are this year's award winners:

President's Club (Peer Award) – To recognize you as a consistent over-achiever who always produces more than expected, at or above Innovative’s high standards for quality, and for doing all of this selflessly, placing the needs of the team above your own.

  • Ed Hyer
  • Cyrus Jahani
  • Lonnie Muse
  • Kyle Parry
  • Britt Welch
  • Kelly Williams

President's Club - In recognition of your dedication to providing exceptional field service, regardless of the time of day or the long hours necessary to complete the job and all while living out our Company Values.

  • Dale Frisk
  • Dick Harper

Gold – Sales Growth Award - In recognition of gross profit growth exceeding $100,000.

  • Alberto Aguilar

Gray and Alberto Aguilar

110% Award - In recognition of always going above and beyond what is required to help the company reach its goals.

  • David Alwell
  • Tammy Gray
  • Spencer Metcalf

Rookie of the Year - To recognize team members with less than 2 years of service who have in a short time greatly impacted Innovative-IDM.

  • Nathan Fulbright
  • Riley Least
  • Christian Thomas

Customer Service Employee of the Year - In recognition of promoting a positive tone, regardless of circumstances, while providing unwavering support to our customers, supplier partners and your teammates.

  • Daniela Martinez

Co-owner Todd Mueller with Daniela Martinez

Manufacturing Employee of the Year - In recognition of demonstrating exceptional effort, producing quality work and sharing your positive attitude to ensure we exceed our customers’ expectations.

  • Carlos Arriaga
  • Donny Clark

CIA Informant -  In recognition of contributing your time, efforts and ideas while selflessly modeling our company’s values.

  • Jesse Simental
  • Felix Vargas

Gold Services Revenue Award – Field Service - In recognition of services performed at or above Innovative-IDM’s high standards. Exceeded 1,400 billable hours. 

  • Dale Frisk
  • Dick Harper

Bronze Services Revenue Award – Field Service - In recognition of services performed at or above Innovative-IDM’s high standards. Exceeded 1,200 billable hours. 

  • Percy Foster

Gray with Percy Foster

**IIDM Employees: All Photos from Branch Kickoffs are at S:\+Kickoff Photos 2021.**

The US Army Rolls Along in January at Innovative-IDM HQ

Posted January 4, 2021 by Pepper Hastings

Categories: IIDM Behind the Scenes

Army vet Causey (r) and Arriaga unfurl the colors of the U.S. Army for flagpole #3 at Innovative-IDM HQ today.

A new month means a changing of the guard on flagpole #3 at our Lewisville, Texas, HQ.

Army veteran Danny Causey (right) from our IT department was the honorary flag raiser and assisted our director of flag services, Carlos Arriaga. Several Army veterans in our HQ office were unable to attend the ceremony, including field service techs Percy Foster and Dennys Aguilar (who were out helping customers). For February, we are anxiously awaiting the unfurling of the banner of the United State Coast Guard. Oh, and the official Army song? The Army Goes Rolling Along.

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Fleet of Field Service Vehicles

Posted December 15, 2020 by Pepper Hastings

Categories: IIDM Behind the Scenes

We just took delivery on the first four of our new fleet of Field Service and Repairs trucks. This first group is headed to our Houston facility to serve H-Town customers. Vehicles for other branches coming in early 2021. Note: QR code downloads a Vcard to your phone to easily contact us for industrial repairs in the future.

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