Well, it happened again. Another written testimonial from a customer complimenting one of our customer service staff: this time, Cyrus Jahani. Read for yourself why Innovative-IDM is the home of LEGENDARY customer service.
As you know we are in the process of building several machines at [our company]. As we are new to this process there are always items that are missed on the original BOM. I can not even begin to explain how much Cyrus has meant to our success. He sends emails to me before 8am, is always there late and never makes any mistakes. I am always 100% confident that I can take what he tells me to the bank. As you know I am kind of a jerk and mainly only work with vendors that give me a quick and precise response, so Cyrus fits my needs/wants very well.
If you can pass my appreciation onto Cyrus Jahani’s manager I would greatly appreciate it.