Tag Archives: new customers

Busted Chops from a Teammate

Posted August 22, 2008 by Pepper Hastings

Categories: Innovative Automation, Omron, Parker, Wago, Yaskawa

Tags: , , , , , , , , ,

Go ahead, ask Jeffery Miller about it. At IA, the company is divided into teams who compete each month to see who can dole out the most LEGENDARY customer service. Points are awarded for legendary acts and the winning team gets a half day off and their names on the LCS Cup.

Miller's own teammate, Michael Mueller, busted Miller's chops for not taking enough credit for customer service acts in our morning meetings this month. Miller, on the other hand, has been busy out selling Yaskawa, Parker, Omron, WAGO and other products. We'll see what happens at the meeting this morning.

Read More

Cookie Monster in Carrollton

Posted July 31, 2008 by Pepper Hastings

Categories: customer service, Innovative Automation

Tags: , , , , ,

What shows up in the breakroom this morning? A cookie basket. turns out, a prospective employee who had interviewed with Tim Mueller sent the basket as a token of his appreciation.

Maybe he knew that Innovative sends cookie baskets to many of its new customers as part of a welcome pack. Looks like we might have found a new cookie vendor, too.

Also, it's completely false that Sesame Street renamed the Cookie Monster to Veggie Monster. Just ain't true. -- ph

 

Read More