FAQs

Q?

How do I request a quote?

A.

For an automated quote by email, you can send a quote request to quotes@innidm.com. For a quote on the phone, call 877.906.2100.

Q?

Where do I send a purchase order?

A.

Purchase orders may be faxed to 214.574.9503 or emailed to orders@innidm.com.

Q?

What are my payment options?

A.

You can pay for your order with a major credit card or you can set up an account with Innovative and we will invoice you.

Q?

How can I set up an account?

A.

You will need to send a letter of credit reference to set up an account. Also, if you have a state tax exemption certificate, please send that too. Documents may be emailed to info@innidm.com or faxed to 214.574.9503

Q?

Do you stock everything you sell?

A.

Most distributors stock regularly ordered items and obtain the balance of their orders directly from the manufacturers. If you have frequently ordered parts or kits you would like us to stock, please let us know at info@innidm.com or call us at 877.906.2100. We will set up a plan to have your items handy and in stock for pick up or immediate shipment.

Q?

Can I pick up orders at your Will Call window?

A.

Yes. Let us know you are coming and we’ll have it ready.