IIDM Behind the Scenes

Tour Our Chicago Office

Posted November 9, 2017 by Pepper Hastings

Categories: IIDM Behind the Scenes

 

 

 

 

 

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A Day That MIGHT Live in Infamy – Dec. 7 Tulsa Customer Party

Posted November 2, 2017 by Pepper Hastings

Categories: IIDM Behind the Scenes

If you are a customer of our Tulsa branch -- or even if you just WANT to be a customer of our Tulsa branch -- come to our annual open house party on December 7, 4:30 to 6:30 Here's a map. We have great prizes, food and drinks, and our branch manager JP will most likely splat a raw egg on his forehead. Wonderful entertainment. See you there.

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Dallas Branch Survives Halloween Festival

Posted October 31, 2017 by Omar Mediano

Categories: IIDM Behind the Scenes

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Our Dallas branch had a great time Monday with the Innovative-IDM Halloween Festival including a Costume Contest and Pumpkin Carving Contest. The Dallas CIA hosted our monthly Buzz’s Bar & Grill, serving up burgers, hot dogs, brats, salad, chips and handmade corn dip made by Beverly from our Admin Group. Following all the festivities, our team members were spooked by cockroaches and severed fingers when they returned to their desk Tuesday morning.

With a lot of great entries for each, here is a list of the winners.

Dallas Branch Costume Contest:

1st Place – Vida – Killer Joker

2nd Place – Galen – Hippie

Pumpkin Carving Contest:

1st Place – Jesse – Brains

2nd Place  - Tie

Gina – Pumpkin Teeth

Cyrus – Scary Face

3rd Place – Kelly - Owl

Check out fun video

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Crime Dogs Take a Bite Out of Fraud

Posted September 21, 2017 by Pepper Hastings

Categories: Employees, IIDM Behind the Scenes

Customer Service Rep Plooster accepts her Crime Dog money from Sheriff Todd Mueller after sniffing out a $3,900 fraudulent order.

Our new Crime Dog initiative is aimed at taking a bite out of fraudulent purchase orders and scheming scofflaws who attempt to bilk us out of parts.

The con game takes many forms. Callers masquerade as employees of legitimate companies. POs come in with shady shipping instructions. The perpetrators will even take a tracking number then call the freight company and redirect the shipment to another address.

Our most recent Crime Dog program rewards customer service reps with an Amazon gift card and a Fred McGriff baseball card for every fraud they sniff out.

Most recently, Bryce Hamilton (Tulsa branch) and Donna Plooster (Chicago branch) uncovered nearly $12,000 in items that -- had we shipped them -- would have been a total loss for IIDM. Great job Crime Dogs.

(Footnote: The advertising executive who created McGruff the Crime Dog for the Ad Council recently passed away. Jack Keil was 94.)

Hamilton uncovered an $8,000 bogus PO and was in Dallas to claim his Crime Dog reward.

Hamilton uncovered an $8,000 bogus PO and was in Dallas to claim his Crime Dog reward from Sheriff Mueller.

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Hoopla Meetings Fun This Week

Posted August 25, 2017 by Omar Mediano

Categories: IIDM Behind the Scenes

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We had some great games this week in our morning Hoopla meetings at Innovative-IDM. First, Kelly Williams brought the Cheeseball Toss to life pinning teams against each other to see how many Cheeseballs they could get caught in the shaving cream on their team members shower cap. Corn-off-the-Cob as able to pull out the win with over 40 Cheeseballs in 60 seconds. Then later in the week, Mario Pena announced an Arm Wrestling match. Each team put their strongest team member in the ring and after 3 wins in a row, Chris Hanchett was able to pull through for the win and extra points for his team, Carlito’s Way.

#innovativeidm #industrialrepairs #industrialmaintenance

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Lipstick Challenge

Posted August 2, 2017 by Pepper Hastings

Categories: Employees, IIDM Behind the Scenes

The office got awfully stylish this last Monday at our Dallas branch, thanks in part the hoopla hypestress Bobbie Washburn, whose team Makeup Artists was hosting hoopla. Check out I-IDM's dashing efforts in the Lipstick Challenge!

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