Monthly Archives: August 2017

Hoopla Meetings Fun This Week

Posted August 25, 2017 by Omar Mediano

Categories: IIDM Behind the Scenes

Tags:

We had some great games this week in our morning Hoopla meetings at Innovative-IDM. First, Kelly Williams brought the Cheeseball Toss to life pinning teams against each other to see how many Cheeseballs they could get caught in the shaving cream on their team members shower cap. Corn-off-the-Cob as able to pull out the win with over 40 Cheeseballs in 60 seconds. Then later in the week, Mario Pena announced an Arm Wrestling match. Each team put their strongest team member in the ring and after 3 wins in a row, Chris Hanchett was able to pull through for the win and extra points for his team, Carlito’s Way.

#innovativeidm #industrialrepairs #industrialmaintenance

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Another Happy Customer in Chicago

Posted August 7, 2017 by Pepper Hastings

Categories: Blog, field service

Here's an email our Chicago branch manager Tim Mueller received from one of our Chicagoland customers today.

Sent: Monday, August 07, 2017 10:16 AM
To: Tim Mueller <Tim.Mueller@iidm.com>
Cc: Trevor Sisco <Trevor.Sisco@iidm.com>; Jonathan Dutton <Jonathan.Dutton@iidm.com>
Subject: Job well done

Good morning, Tim. I’m head of Engineering in Skokie. We have been working with Trevor and Jonathon on some automation ideas we’ve had. I wanted to give you some feedback on recent activity with them.

Recently, an older piece of processing equipment for one of our key production lines failed. We were unable to find the problem with internal resources and the equipment was old enough that the manufacturer was refusing to help.

Based on our prior history with Trevor and Jonathon tackling unusual equipment problems I decided to call I-IDM and see if they were willing to try and help, even though they hadn’t ever seen this equipment or process before. Trevor’s quick coordination and willingness to take on challenging issues, combined with Jonathon’s technical skill and immediate responsiveness saved the day.

I-IDM had our equipment diagnosed, repaired, and back up and running within 2 days – I’m convinced it would have been sooner had parts been readily available.  Outstanding service from exceptional people – well done!

V.P. – Engineering

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Lipstick Challenge

Posted August 2, 2017 by Pepper Hastings

Categories: Employees, IIDM Behind the Scenes

The office got awfully stylish this last Monday at our Dallas branch, thanks in part the hoopla hypestress Bobbie Washburn, whose team Makeup Artists was hosting hoopla. Check out I-IDM's dashing efforts in the Lipstick Challenge!

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