Monthly Archives: April 2017

People Behind the Legendary Customer Experience

Posted April 19, 2017 by Pepper Hastings

Categories: IIDM Behind the Scenes

Meet our Customer Service Team. They exist to help our customers and support our sales reps, who help our customers. We just finished our Spring Customer Service Team Meetup. Many will scatter back to their branches after today, but if you call or email, you'll be communicating with one of these fine folks. How can we help YOU?

Innovative-IDM Customer Service Team

Innovative-IDM Customer Service Team

 

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Customers Win With Repairs and Elliot

Posted April 14, 2017 by Pepper Hastings

Categories: Uncategorized

Congratulations to Elliot Austin for winning the Q1 Repairs Growth Award and this new Galaxy Tab. Elliot averaged $4k in repairs sales growth per month in Q1 and helped numerous customers get back up and running.

Elliot Austin (right) with IDM repairs manager Marc Phelps.

Elliot Austin (right) with IDM repairs manager Marc Phelps.

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